Policies and Procedures

Wear comfortable clothing.
Please refrain from chewing gum or wearing perfume.
No food is allowed in the studio.
Only water will be permitted in the studio.
Yoga mats and props are provided but you are encouraged to bring your own.
Restrooms are available that may be used as a changing space.
Shoes and personal belongings are required to stay in the provided cubbies in the cubby room. Please take off all jewelry that is in the way before class and leave it in your cubby.
No cell phones and cellular watch use during class. Please silence all devices and leave them in your cubby.
We accept payment of Cash, Check, Visa, Master Card and American Express

Mats and Props are provided for you to use. You have the option to use our props or to bring your own. We encourage the bringing of your own props for sanitary purposes.
Please clean used props with the provided spray before leaving the studio space.
Please fold blankets in the proper fold at the finish of class.
Please leave the mat you used properly set when you leave.
All props should be returned to the prop room when finished with use.

All new students are required to fill out a liability waiver.
Anyone under 18 years of age must have a parent fill out the liability waiver.
All students must have a liability waiver completed before they will be allowed to attend class.
Anyone with series medical conditions or injuries should consult a doctor prior to participating in a yoga class. If you chose to practice with medical concerns, you are practicing at your own risk. We encourage you to listen to your body and take the appropriate modifications. The practice should not hurt. It is your responsibility to inform the instructor if you are pregnant or have any injuries prior to the start of class.
If you are feeling ill prior to class, please stay home. We follow all CDC guidelines in reference to illness.
Mask use is optional in the studio. Teachers have the option to use masks while teaching or not. You may wear a mask if you feel more comfortable.

Please choose your class cards mindfully. Our regular class cards have expiration dates attached. Unused classes are lost at the expiration of that class card. No extensions will be given on class cards.
All Class cards and memberships are non-refundable.
Regular class cards can be shared by two people. This includes the 10-class and 20-class cards only.
Unlimited class cards cannot be shared (except the family packages).
For more policies on membership and packages, visit the Member Benefits page.

You are not required to pre-register for a class. If you can pre-register, please do! This allows the teacher to prepare for the group and also prevents a class filling and you losing a spot.
It is suggested that you pre-register for our workshops. This allows us to know who and how many people to expect. A workshop may be cancelled if pre-registration is not met at minimum.
You can download the Lucky Elephant Yoga and Wellness app on your phone and register for our classes and workshops.

Students who arrive more than 10 minutes after class has started will NOT be admitted into class. We encourage students to be here no less than five minutes prior to class start time for the safety and benefit of their practice, the teacher and the other students.

Our regular yoga classes are designed for students 15 years of age and older.
Anyone under 16 years of age must be accompanied by an adult.
Anyone under 18 years of age must have the liability waiver filled out by a parent or guardian.

Class cards are non-refundable, non-transferrable and non extendable.
Workshops will be refunded with more than 24 hours notice of cancellation.
If you cancel for a workshop with less than 24 hours notice, studio credit will be given.
Absence without prior cancellation to a workshop or event is non-refundable.
Teacher Training and Retreats carry specific cancellation policies. These policies can be found on those specific pages of the website.

If a class cancellation is made more than 4 hours before the class begins, a refund will be given.
If a class cancellation is made less than 4 hours before the class begins, no refund will be given.
Unlimited Members who cancel in less than 4 hours or do not show to class more than 2 times in a week will be subject to a $15 cancellation fee charged to their card on file.
Absolutely no refund will be given for non-cancellation absence (class no show).
We reserve the right to cancel or change our schedule at our discretion.
If a class or event needs to be cancelled, we will send out a notice through email, facebook and on the website.
If you have signed up for an event and it is cancelled, you will have the choice between a refund and studio credit.
If you have pre-signed up for a workshop or class that is cancelled, you will receive a FREE yoga class credit in your account.